Frequently Asked Questions
Everything you need to know about your Petit Lem shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within North America. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that items marked as final sale cannot be returned.
How do I care for my Petit Lem garments?
To maintain the quality of our fabrics, we recommend machine washing in cold water on a gentle cycle and tumbling dry on low heat or hanging to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.